1. Summary
Inboxes is a paid subscription product billed at $5 / month through Paddle. All subscription fees are non-refundable, including for partial months, unused time, or change of mind.
2. No refunds
- Payments for the Inboxes plan are final. We do not issue refunds, credits, or prorated refunds once a billing period has been charged.
- Opening a subscription, connecting Mailgun, or not using the product during a paid period does not create a right to a refund.
- Because the price is a low monthly fee, we do not offer money-back guarantees or trial refunds after a successful charge.
3. Cancellation (not a refund)
- You may cancel anytime from the app (Settings → Billing) via the Paddle customer portal, or by contacting support.
- After you cancel, you keep access until the end of the current paid period. Your subscription then stops renewing. Canceling does not refund the current period.
- We do not refund remaining days after cancellation.
4. Billing errors
If you believe you were charged in error (for example a duplicate charge), contact us promptly at support@inboxes.pro with your account email and Paddle invoice / transaction ID. We will investigate with Paddle. Fixing a verified billing error is not the same as a discretionary refund for unused service.
5. Chargebacks
Please contact us before filing a chargeback so we can help resolve billing issues. False or abusive chargebacks may result in account suspension.
6. Consumer law
Nothing in this policy limits rights that cannot be waived under applicable law. Where mandatory local consumer rules require a refund in specific situations, we will comply with those rules.
7. Related policies
8. Contact
Billing questions: support@inboxes.pro